Delivery
We ship with major couriers such as DHL and UPS. We will send out the tracking number to your email together the selected courier service.
If your order is received before 16:00 CET (Working days), we aim to dispatch on the same day.
If your item showed ‘pre-order’, then please expect an additional 6-10 days to dispatch date.
We ship worldwide for most of our brands except Japan for Masunaga, Masunaga K3 and Masunaga X Kenzo Takada.
Europe 1-3 working days
US 2-4 working days
Other countries 2-5 working days
Returns
If you decide to return your order, please let us know as soon as possible after you receive them at hello@sunofjapan.com
You have 14 days to advise us if you wish to return it. All returns must be received in excellent unworn condition, cleaned and unmarked, with all cases and associated paperwork.
Upon returning, if no label is inside the parcel, please request immediately a return label by contacting us through email.
Once the package is received at our office, we process returns as quickly as possible but it can take up to 5 working days.
Return Costs
Please note the return & Exchange shipping cost will be deducted by us from your payment:
- Europe €19
- United States & non-EU Countries €39
Restocking
When more than 3 sunglasses are being returned for refund, Sun Of Japan may apply restocking fees of 10% of the total order. You are welcome to contact our customer service in case you need to try on more than 3 frames so we can advise.
Countries outside EU
Customs duties and fees for deliveries outside EU countries are to be borne by the customer.
"Was looking for a place to get Japanese sunglasses online. Ordered a pair from them. Always skeptical of online sellers but this crowd do not disappoint. Quick delivery, excellent product, reasonable price and nice hand written note! Don't waste your money on some flashy, expensive and most times bad quality Western brands, give Sun of Japan a try.."
2 June 2024